1. How long does it take to deliver my order?

Due to the high demand for our products, we strive to deliver the goods to you within 3-7 days!

2. What happens if I find the same product listed for a lower price elsewhere?

If you find that our products are sold at a lower price than the one listed in our store, we will match the price. We want our customers to get the best experience from our products. However, we will not match the prices of discount stores! Because there are many reasons for a low price, but we will not choose a low quality product to lower the price and then send it back to you, which is a loss for both of us!

3.How can I change or cancel my order?

If you wish to change or cancel your order, please contact us immediately. However, we cannot change or cancel your order once it has been fulfilled.

4. What if I enter the wrong email address?

Please contact us so we can change your email address. We can change your email address, name and address, but we cannot change your order.

5. What payment method do you accept?

For now we only accept cash on delivery

6. What should I do if there are missing products from my order?

If something is missing from your package, please contact us immediately!

7.How can I return?

If you want to return your order for any valid reason, please contact us. We will provide you with a detailed description of the return process, please refer to the return instructions for details!

8. Does my return include shipping charges?

All return shipping costs and other additional fees are the responsibility of the customer.

9. What if I receive a faulty/incorrect/damaged item?

If the item you received upon receipt is incorrect, missing and/or damaged, please contact us within 7 days of receiving your order. Upon receipt, please provide us with your order number, a photo of the item, and all relevant references. Once approved, we will relist, exchange, or refund ASAP!

Tip:

In order to provide you with a more convenient shopping experience and process, please contact us if you have any questions or the above answers can't solve your questions, we will reply to you and deal with it for you! 24-hour response email address: service@deusplaze.com